Returns and Refund Policy

Effective Date: January 17, 2025

At ASB Creations, we take pride in providing quality products that support your mind, body, and soul. Your satisfaction is important to us, and we’re here to help if something isn’t right.

1. All Sales Policy

Due to the nature of our products, all sales are final unless otherwise stated below.

2. Eligible Returns

We only accept returns or offer refunds under the following circumstances:

• You received a damaged or defective item 
• You received the wrong item 

To be eligible:

• You must contact us within 7 days of delivery 
• The item must be unused and in its original condition 
• Proof of purchase and photos of the issue are required 

3. Non-Returnable Items

The following items are non-refundable and non-returnable:

• Books (physical or digital) 
• Digital downloads 
• Hair & skin care products (for hygiene and safety reasons) 
• Sale or clearance items 

4. Refund Process

If your request is approved:

• Refunds will be issued to your original payment method 
• Processing time may take 5–10 business days depending on your bank 

We may offer:

• A replacement item, or 
• A store credit, depending on the situation 

5. Return Shipping

• Customers are responsible for return shipping costs unless the item was incorrect or defective 
• We recommend using a trackable shipping service 

6. Order Issues

If you experience any issues with your order, please contact us immediately so we can resolve it quickly and fairly.

7. Contact Us

To request a return or report an issue:

ASB Creations

📧 Email: asboriginalcreations@gmail.com
🌐 Website: asbcreations.com

Closing Statement

We appreciate your support and understanding as a small business. Every product is created and curated with love, and we are committed to making your experience with ASB Creations a positive one.